Since we do custom-made clothing, we only accept an exchange if you have received a wrong product or if it is damaged within 14 days of purchase.

To process an exchange or return please email us at banawati.com@gmail.com or WhatsApp / call us on +91-9516083843  with your order details, the reason for return, and a picture of the wrong/damaged product

Upon receipt of your email, our customer service representative will have the product collected within 48 Hours. On receipt of your returned products, our quality team will check the product, we clear your Refund within 15 days from the date of receipt of returned products. The amount of refund will be credited to your credit/debit card account as the case may be.

International exchanges/returns will not be processed